Better Water Starts with the Right Answers
Hard water, iron stains, odors, or drinking water concerns? We’ll identify the problem and help you find the right water treatment solution.
Better Water Starts with the Right Answers
Hard water, iron stains, odors, or drinking water concerns? We’ll identify the problem and help you find the right water treatment solution.
How Can We Help?
Choose the option that best describes what you need.
How Can We Help?
Choose the option that best describes what you need.
Prefer to speak with someone?
Water done right.
Right from the start.
When your water is properly tested and quality equipment is correctly applied, you can solve the problem for the long term. At Hague, our goal is simple: Get your water right the first time.
Schedule Your Quote
Choose a convenient appointment below.
No payment needed to schedule.
Need Something Else?
Choose another way to get started.
Understand the problem.
Know what to do next.
If your existing water treatment system isn’t working like it should, our $29 System Check-Up gives you a clear place to start. We’ll test your water, inspect your equipment, identify what’s causing the problem, and walk you through your options.
What’s Included?
Your System Check-Up begins with professional on-site testing to better understand the water entering your home and how it may be affecting your plumbing, fixtures, appliances, laundry, and drinking water.
We evaluate important water quality characteristics such as hardness, iron, pH, total dissolved solids, chlorine, and other common concerns. The testing performed will depend on whether your home uses municipal water or a private well.
Our technician will also ask about any problems you have noticed, including:
- Orange or brown stains
- Hard water scale
- Metallic taste
- Unpleasant odors
- Cloudy or discolored water
- Dry skin or hair
- Rusty laundry
- Sediment in fixtures
- Reduced water pressure
Professional water testing helps identify the likely source of the problem so that recommendations are based on your actual water conditions rather than guesswork.
Some health-related contaminants, including bacteria, arsenic, nitrates, lead, and certain chemicals, may require certified laboratory testing. When additional testing is appropriate, we will explain the available options and help you understand the next step.
Whether your Central Ohio home has city water or well water, you will receive clear information about your water and practical guidance about what, if anything, should be done next.
Our technician will perform a detailed inspection of your existing water treatment equipment, regardless of the brand, age, or company that originally installed it.
We inspect and service many types of residential water treatment systems, including:
- Water softeners and water conditioners
- Iron and sulfur filters
- Whole-house water filters
- Reverse osmosis drinking water systems
- Carbon filtration systems
- Cartridge filters
- Ultraviolet water treatment systems
- Acid neutralizers
- Sediment filters
- Specialty contaminant filters
- Brine tanks
- Control valves
- Bypass valves
- Drain lines
- Related plumbing connections
During the inspection, we look for leaks, worn components, restricted water flow, incorrect programming, salt bridging, drainage problems, pressure concerns, exhausted filter media, and other signs that the equipment may not be operating properly.
We also compare the performance of the system with your current water conditions. Water quality can change over time, especially in homes supplied by private wells. Equipment that was properly sized or programmed years ago may no longer be addressing the same conditions.
Our goal is to determine whether your current system is working properly, needs routine maintenance, can be repaired, requires new filter media, or should be adjusted to provide better performance.
We will not automatically recommend replacing equipment that can still be serviced effectively. Whenever possible, we will explain the condition of the system and provide practical options for improving its operation.
Water treatment equipment can collect sediment, mineral buildup, organic material, and stagnant water over time. As part of the System Check-Up, we sanitize the applicable portions of your system to support cleaner operation and proper maintenance.
Depending on the type and condition of your equipment, the sanitization process may include:
- Brine tank cleaning and sanitization
- Resin or media tank sanitization
- Internal water pathways
- Filter housings
- Reverse osmosis components
- Accessible plumbing connections
- Other serviceable treatment components
Our technician will use a sanitization method that is appropriate for your specific equipment. Different systems require different procedures, so the same process is not used for every type of water treatment system.
We will also inspect accessible areas for:
- Salt bridging
- Salt buildup
- Sludge or debris
- Unusual odors
- Sediment accumulation
- Organic buildup
- Signs of bacterial growth
- Cracked or damaged components
If the system requires additional cleaning, replacement filters, new media, repairs, or specialized treatment, we will explain those needs separately before recommending further work.
Routine system sanitization can help promote cleaner operation, reduce unwanted buildup, support consistent water quality, and extend the useful life of properly maintained equipment.
After the water testing, equipment inspection, and applicable sanitization are complete, you will receive a written summary of our findings.
Your System Check-Up report may include:
- Results from the on-site water testing
- A summary of the water concerns identified
- The condition of your existing equipment
- Information about system performance
- Maintenance needs
- Repair recommendations
- Suggested system settings
- Filter or media replacement needs
- Plumbing or pressure concerns
- Options for improving your water
- Recommended next steps
We will clearly distinguish between routine maintenance, optional improvements, necessary repairs, and situations where new equipment may be worth considering.
Our recommendations are based on your home, your water source, your existing equipment, and the concerns that matter most to your household.
When several solutions are available, we will explain the advantages, limitations, expected maintenance, and estimated costs of each option. This allows you to make an informed decision without unnecessary pressure.
You will not be pressured to replace a system that can still be repaired or maintained effectively.
The result is a clear plan, not a confusing sales presentation, backed by a Central Ohio water treatment company serving local homeowners since 1960.
Schedule Your $29 System Check-Up
Choose a convenient appointment below.
No payment needed to schedule.
Prefer to Have Us Reach Out?
We’re happy to help.
Send us a quick message and we’ll point you in the right direction.
Not sure what’s wrong?
We’ll take care of it.
Water problems can be frustrating, especially when the cause isn’t obvious. We’ll listen to what you’ve been noticing, identify what’s causing it, and explain the best path forward for your home.
Schedule Your Visit
Choose a convenient appointment below.
No payment needed to schedule.
Still Have Questions?
We’ll help you figure it out.
Tell us what’s been happening with your water, and we’ll review your information, answer your questions, and help you determine the best next step. Whether you need a repair, a new system, or simply peace of mind, we’re here to help.
TRUSTED BY FAMILIES ACROSS CENTRAL OHIO
TRUSTED BY FAMILIES ACROSS CENTRAL OHIO
See Why Homeowners Choose Hague
See Why Homeowners Choose Hague
All reviews4.9
Home Advisor5.0Excellent4.9163 reviews
4.9Excellent163 reviews
Excellent4.9137 reviews
4.9Excellent137 reviews
Excellent5.026 reviews
5.0Excellent26 reviewsPosted on Google
Kathy Cummings20 days agoWe chose Hague for our water treatment systems for the great system itself and our technician installer, Austin was excellent. Thank you!Posted on Google
Brandon82 days agoAustin is who you hope shows up at your house. I know you can’t always tell when people are honest good people but I think I would have bet anyone he was (he was). Hague is a no-brainer because Austin isn’t the first really good person I have dealt with from there. Customer service is most dead. Not at Hague. Thank you AustinPosted on Google
Todd Barnhart115 days agoThe installation of our new water softener and iron filter went so smoothly. Austin was very friendly and professional. He explained and went over everything with the new system and checked to make sure nothing leaked.Posted on Google
David Hartwell159 days agoProfessionalism and excellence! From the quote and consultation to the install the team was informative and provided guidance that was in the best interest of my family based on our needs and requests. Only a few months after installing the whole house Watermax system we’ve seen a difference in our appliances and conditioning during showers. Additionally, the reverse osmosis drinking system gives us confident in the water we’re drinking. Highly recommend Hague Water Conditioning to anyone in the market wanting to upgrade their water for healthier, clean living.Posted on Google
Miter Broller175 days agoThe Hague technician/installer, Austin, did an excellent job installing our new water softener and iron filter. He was friendly, explained how everything works, and made sure the system was running perfectly before leaving. Our water quality has improved instantly.Posted on Google
Sharon Ackley178 days agoDarren, just installed a water softener for me. First impressions mean everything to me. He told me what time he would arrive and he was prompt, if not early. He was professional, explained everything to me in detail and was extremely prompt with installation. I highly recommend Darren and Hague!Posted on Google
Greg Mcentire222 days agoAUSTIN was very professional, personable and knowledgeable. We are very satisfied with the installation of our water softener and R/O. Thank youPosted on Google
Zachary Smith235 days agoAustin really knows his stuff. Very professional and knowledgeable. Would highly recommend.Posted on Google
Paula Marteney243 days agoAustin installed our full water filtration system and did a wonderful job. He was professional, knowledgeable, and made sure everything was installed correctly and working perfectly. The whole process went smoothly, and we’re very happy with the results. Highly recommend his work!Posted on Google
Shawn Mcgarvey246 days agoAustin did a great job and I am more than satisfied with the work and the softener.Posted on Google
Waylon Brannon270 days agoAustin with Hague Water meet every last expectation. I can say, he is very dedicated to his work! The water softener system works great! Thank you!Posted on Google
Josh B276 days agoAustin showed up on time and ready to go. Replaced my entire softener system quickly and efficiently. Would 100% recommend him as your service tech and Hague as a plumbing company.Posted on Google
Frances Matthews277 days agoAustin did a great job. He was professional and very personable. He answered all of my questions very thoroughly.Posted on Google
Reece Thompson298 days agoQuick service, thanks!Posted on Google
Suz D301 days agoAustin was great. He is very knowledgeable and set us up with the equipment we needed.Posted on Google
Jeff Johnson304 days agoCalled for them to come out and check my water and ended up my old system wasn't working properly and was very old the text that came out was very professional friendly and on time gave me options of three different systems explained each and every one I chose the system less than a week later came and installed the system and two hours very happy and pleased with a total process it was seamless one of the best companies I've worked with job well donePosted on Google
Brooke Farnsworth314 days agoGreat service and recommendations by Austin!Posted on Google
Scott Iverson322 days agoThe installer, Austin, was fantastic. Very clean and detailed oriented. The finished product looked great!Posted on Google
Tony S335 days agoAustin did a great job installing and explaining how everything works. I recommend him for sure.Posted on Google
David Hartman336 days agoAustin responded quickly to detailed questions on water test results and solutions meeting specific needs with well water whole house treatment systems. He did a great job with the installation and even cleaned up afterwards. Austin was very courteous and did what he said he could do. We are very happy and recommend Hague Water Conditioning.Posted on Home Advisor
Megan E416 days agoInstall or Replace a Water Treatment & Purification System Austin is AMAZING! He tested my water, installed my RO system, and helped me with all my questions. He even told me how to fix our hot water tank that broke. I have had to get in touch with him twice since he came out and he is very responsive and professional. He is very knowledgeable and kind. The RO system is running great, I can actually drink from our fridge and sink now.Posted on Home Advisor
Esta O1176 days agoInstall a Water Softener Austin, Our installer was very knowledgable. He tested our water and installed the softening system the same day, replacing a 25 year old out- dated system from another company. Answered all our questions, was on time..... Very happy with Hague.Posted on Home Advisor
Richard S1188 days agoInstall or Replace a Water Treatment & Purification System the installers tried to be perfect in their installation and they explained the water softner operationPosted on Home Advisor
Kurt And Linda H1439 days agoInstall a Water Softener I have been a Hague customer for 13 years. We recently turned in a rental unit and bought an entire water softening system. Austin, out technician was knowledgeable and thorough. He was friendly and very patient with our questions. Everyone we have ever dealt with at Hague have given outstanding customer service and have always fulfilled our requests. Thank you Hague.Posted on Home Advisor
Marcus/Donna S1495 days agoInstall or Replace a Water Treatment & Purification System Austin answered all our questions. He gave us a written estimate. He did the work quickly. We are enjoying the soft water now. He was a very good person to dealwith.Posted on Home AdvisorSuzanne B1559 days agoInstall or Replace a Water Treatment & Purification System Austin came yesterday to check our system. Since it was 17 years old we needed a new system. He said he would be back at 7am this morning to install a new water softener, iron out system and reverse osmosis. He was here at right on the dot of 7. Did a great job. Everything went smoothly. He is a great technician and a great guy. Great companyPosted on Home Advisor
Sandy W1786 days agoInstall a Water Softener Austin, the Hague rep that came to my house, did the sales pitch and later the installation. Austin did a real good job with both and answered all my questions.Posted on Home AdvisorRoger C1813 days agoRepair or Service a Water Treatment & Purification System Excellent service! Technician was knowledgeable and thorough! A very polite and efficient young man!Posted on Home Advisor
Alan M1818 days agoInstall a Water Softener Austin had came out for a repair on my system which was 22 years old. I had always had a severe iron problem and he mentioned that there was a iron filter out on the market that Hague manufactures and distributes. He explained there is little or no problems associated with it and it works very well. He explained it so well to the point that I decided to replace my entire system and include iron filter. Since I have an upcoming surgery a week from today he said he would pick me high up on the list. He came in the evening and installed the entire system. He gave me time to remove a stand I had the old system on and clean all around it as it was impossible to do so before. It was quite obvious this was not his first rodeo so to speak. Very systematically he installed the entire system which included removing the old system, Replacing it with a new iron filter water softener and brine tank. Later removing all that from my home, bringing in the new system cutting the lines did everything fit perfectly. You took the time to explain the new system to me how it worked, arrange for me to set up the financing one year same as cash, and then later take care of all the warranty cards and so on. All of this was done any three hour period. He also replaced the filters in my reverse osmosis system. The professional service, Knowledge of the equipment, and how to install it was top notch. The pride in his product, company and work ethic was obvious. I would recommend Hague to friends, family and anyone interested in a water softener system, all based on Austinâ  s top-notch performance. I could tell a huge difference in my water quality just hours later as as the foul Odor of the iron bacteria is already gone.Posted on Home Advisor
Patrick M1837 days agoInstall or Replace a Water Treatment & Purification System We were skeptical at first because of our prior experience with water softeners. When Austin showed up he was on time, gave us a lot information and gave us the time to think about it. He also followed up with a phone call. I also called Lisa and asked more information. By that point we were convinced that this company would be better than the others we spoke to. We had the softener installed a day later. Austin explained the process it goes through and gave us information about the salt. It has only been 3 days but I can already tell the difference with our laundered clothes and our hair/skin. We recommend Hague Water.Posted on Home Advisor
Terry W1840 days agoInstall a Water Softener Great. He sold us the water softener. No pressure. American made. Very nice man.Posted on Home AdvisorDawn T1970 days agoInstall or Replace a Water Treatment & Purification System Very professional and informative! Prompt and fast!Posted on Home AdvisorThomas H S2095 days agoInstall or Replace a Water Treatment & Purification System great jobPosted on Home AdvisorStuart L2355 days agoInstall or Replace a Water Treatment & Purification System Called Hague on a Friday and they were out on Monday. They did a quick and professional job. The price was what they quoted, no add ons or upsales. Yes I would highly recommend Hague.Posted on Home AdvisorDoug W2438 days agoInstall or Replace a Water Treatment & Purification SystemPosted on Home AdvisorAnn S2612 days agoInstall or Replace a Water Treatment & Purification System They were the most through inspecting the water system in my house. Even going the extra mile to get the water professionally tested for contamination.Posted on Home AdvisorDelbert D3308 days agoInstall or Replace a Water Treatment & Purification SystemPosted on Home AdvisorBarbara C3400 days agoRepair or Service a Water Treatment & Purification System Honest, knowledgable, super friendly, and not pressuring. Would go to them in a heartbeat for a new system. He would not sell you anything you didn't need.Posted on Home Advisor
Lori W3412 days agoInstall or Replace a Water Treatment & Purification System Good guys!!Posted on Home AdvisorCinda L3482 days agoInstall or Replace a Water Treatment & Purification System We purchased a water treatment system. Installer was prompt and professional. He knew how to make adjustments in the installation to adapt to unique requirements of our home.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
COMMON WATER PROBLEMS
What Have You
Been Noticing?
Many water problems begin with small changes around your home. Here are some of the most common signs homeowners experience.
Recognize Any of These?
Recognize Any of These?
OUR PROCESS
Here’s What to
Expect During a Visit
Every home is different, so every solution begins with understanding your water. From your first conversation to the final recommendation, our goal is to help you make a confident decision.
Ready to Get Started?
Ready to Get Started?
WHY BETTER WATER MATTERS
Better Water Benefits
Better Water Benefits
Your Entire Home
Your Entire Home
Water touches nearly everything in your home. Improving it will help protect appliances, reduce energy costs and make everyday life a little easier.
Ready for Better Water?
Ready for Better Water?
Why Homeowners
Choose Hague
For more than 66 years, Central Ohio homeowners have trusted Hague for experienced guidance, quality American-made systems, and dependable service long after installation.
Our mission is simple: Provide clear answers, honest recommendations, and water treatment solutions built to serve your home for years to come.
FREQUENTLY ASKED QUESTIONS
Water Treatment
Questions, Answered.
Find straightforward answers to common questions about water problems, testing, treatment systems, pricing, installation, and service. Whether you’re researching a problem or comparing your options, this is a good place to start.
Browse By Category
Choosing a Solution
The right solution depends on what’s actually in your water and what you’re trying to improve. Hard water, iron, sulfur odors, chlorine, sediment, low pH, PFAS, and other issues all require different treatment approaches, and many homes have more than one water problem.
That’s why we start by understanding your concerns and testing the water before making recommendations. Once we know exactly what’s causing the problem, we can explain your options, answer any questions you have, and recommend a system that’s appropriately sized for your home and water conditions. Starting with the right diagnosis helps prevent overspending on equipment you don’t need or choosing a system that won’t fully solve the problem.
Yes. Every recommendation begins with testing the water and understanding what you’re experiencing at home.
Depending on your water source and concerns, we can evaluate things like hardness, iron, manganese, pH, chlorine, total dissolved solids, and other common water quality issues. We also take into account your household size, plumbing, fixtures, and water usage so the recommendation fits your home, not just the test results.
A proper water evaluation gives you clear answers before you invest in any equipment.
Often, yes.
Many modern water treatment systems are designed to address multiple water issues at the same time. For example, some systems can soften hard water while also removing moderate amounts of iron, while others combine filtration with carbon treatment to improve taste, odor, and chlorine.
In other cases, separate pieces of equipment produce better long-term results. It depends on the specific water chemistry and the severity of each problem. Testing the water first allows us to recommend the simplest, most effective solution rather than adding equipment you may not actually need.
Water Problems & Testing
Yes. We install and service water treatment systems for both municipal water and private wells throughout Central Ohio.
City water commonly benefits from treatment for hardness, chlorine taste and odor, and drinking water contaminants. Well water often requires solutions for iron, sulfur odors, manganese, sediment, low pH, bacteria, or other naturally occurring minerals.
Because every water source is different, the best place to start is identifying exactly what’s in your water before selecting equipment.
An in-home water test can identify many of the most common water quality issues affecting your home.
Depending on your water source, we can evaluate hardness, iron, manganese, pH, chlorine, total dissolved solids, and other characteristics that influence water quality and equipment selection. Combined with what you’re noticing around the house, such as staining, odors, cloudy water, spotting, or appliance buildup, we’re often able to identify the underlying cause of the problem during the visit.
If additional laboratory testing is recommended for your specific concerns, we’ll explain why and discuss the available options.
No. They serve different purposes.
An in-home water test provides immediate information about many common water quality issues that affect treatment system selection, including hardness, iron, pH, chlorine, and several other characteristics.
Laboratory testing is used when specialized analysis is needed, such as testing for specific contaminants that require certified laboratory equipment and procedures.
For most homeowners looking to improve their water, an in-home evaluation is an excellent starting point. If laboratory testing would provide additional useful information, we’ll let you know.
Pricing & Installation
The cost depends on the type of equipment, the water problems being treated, your home’s plumbing, and the amount of water your household uses.
Some homes need a single system, while others benefit from combining equipment such as a water softener, iron filter, drinking water system, or specialty filtration. Because every home’s water is different, giving one price without testing often leads to inaccurate expectations.
After evaluating your water, we’ll explain your options, answer your questions, and provide straightforward pricing so you can choose the solution that’s right for your home.
In many cases, yes.
If we’ve completed your water evaluation, the appropriate equipment is available, and your home’s plumbing is ready, installation can often be completed the same day. When same-day installation isn’t possible, we’ll schedule the earliest convenient appointment.
We’ll always explain the timeline before any work begins so you know exactly what to expect.
Most residential water treatment systems can be installed in a single visit.
The exact installation time depends on the type of equipment, the existing plumbing, and whether multiple systems are being installed together. Before beginning, we’ll explain what to expect and answer any questions about the installation process.
Our goal is to complete the work efficiently while making sure everything is properly tested and operating as intended before we leave.
Service & Existing Equipment
Yes. We service most major brands of water softeners, iron filters, reverse osmosis systems, and other residential water treatment equipment, even if we didn’t install it.
Whether your system needs routine maintenance, troubleshooting, repairs, or you’re simply unsure if it’s operating correctly, we’ll evaluate its condition and explain what we find. If repairing the existing equipment makes sense, we’ll recommend that. If replacement is the better long-term solution, we’ll explain why and discuss your options.
Our $29 System Check-Up is designed to help you understand how your existing equipment is performing.
The visit includes before-and-after water system testing, an inspection of your water treatment equipment, sanitization where appropriate, and a review of the system’s overall operation. We’ll explain our findings, answer any questions you have, and let you know if any adjustments, maintenance, or repairs are recommended.
Whether your equipment was installed by us or another company, the goal is to give you a clear picture of its condition and performance.
The ideal service schedule depends on the type of equipment, your water conditions, and how much water your household uses.
Some systems require only periodic inspections, while others benefit from regular maintenance to keep them operating efficiently and extend their lifespan. Homes with challenging well water, high iron levels, or heavy sediment may require more frequent service than homes with relatively mild water conditions.
Routine maintenance can help catch small issues before they become expensive repairs. If you’re unsure when your system was last checked, a System Check-Up is an easy way to confirm everything is operating as it should.
Just shopping around?
Answer a few quick questions and we’ll send you an estimated price range based on your needs.
