Privacy Policy
Effective Date: August 18, 2026
Hague Water Conditioning (“Hague,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you visit hagueh2o.com, submit information through our website, schedule an appointment, request a quote or water test, purchase or inquire about products or services, or otherwise interact with Hague Water Conditioning.
1. Information We Collect
The information we collect depends on how you interact with us.
Information You Provide to Us
When you contact Hague, request information, schedule an appointment, request a quote, make a purchase, or use another feature of our website, we may collect information such as:
* Your name
* Phone number
* Email address
* Street address
* City, state, and ZIP code
* Water source, such as municipal or private well water
* Water problems or concerns you identify
* Information about your existing water treatment equipment
* Products or services you are interested in
* Appointment and scheduling information
* Questions, comments, and other information you choose to provide
* Purchase, rental, service, delivery, and customer account information
When Hague performs testing, installation, maintenance, or service at your property, we may also maintain information relating to your water conditions, equipment, service history, and work performed.
Payment Information
If you make a payment or purchase online, payment information may be collected and processed by a third-party payment processor.
Hague generally does not need to directly store complete payment-card information when payment processing is handled through a third-party payment provider.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, tags, pixels, server logs, and similar technologies. This information may include:
* Internet Protocol (IP) address
* Browser and device type
* Operating system
* Pages visited
* Time and date of visits
* Referring website or search
* General geographic information
* Interactions with website features
* Advertising or campaign information
* Cookie and device identifiers
We use this information to operate and improve our website, understand how visitors use it, protect the site from fraud or abuse, and measure the effectiveness of our advertising.
2. How We Use Information
We may use the information we collect to:
* Respond to questions and requests
* Schedule water tests, System Check-Ups, service visits, consultations, installations, or deliveries
* Prepare quotes and recommendations
* Provide water treatment products and services
* Communicate regarding appointments, service, products, orders, rentals, warranties, or customer accounts
* Maintain service and equipment history
* Process transactions and payments
* Provide customer support
* Improve our website, products, services, and customer experience
* Measure the effectiveness of advertising and marketing
* Understand which advertisements, searches, or website experiences lead to customer inquiries or sales
* Prevent fraud, abuse, or security incidents
* Maintain and protect our business records
* Comply with legal, regulatory, tax, accounting, or other obligations
* Send promotional communications where permitted by law and consistent with your communication preferences
We may also use information for other purposes that we explain at the time the information is collected.
3. Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies for website functionality, security, analytics, advertising measurement, and improving the user experience.
These technologies can help us understand information such as which pages visitors use, how visitors found Hague, and whether an advertisement resulted in an inquiry, appointment, phone call, or other customer action.
Google Services
We may use Google services such as Google Analytics, Google Ads, conversion tracking, and related measurement technologies.
These services may collect information about your device, browser, website activity, advertisement interactions, and other technical information.
Where enabled, we may also use enhanced conversion measurement. This technology can use certain information that a customer voluntarily provides to Hague, such as an email address, phone number, name, or address, in a secured or hashed format to help measure whether advertising resulted in a customer inquiry or transaction.
Information used for advertising measurement is handled in accordance with the applicable provider’s privacy and data-protection requirements.
You may be able to control cookies through your browser settings and through any privacy or cookie controls made available on our website.
Disabling some cookies may affect certain website functions.
4. How We Share Information
Hague does not sell your personal information for money.
We may disclose personal information when reasonably necessary to operate our business and provide services to you, including to:
Service Providers
We may use trusted companies that perform services on our behalf, such as:
* Website hosting and security
* Website forms and email delivery
* Appointment and scheduling technology
* Customer relationship and business-management systems
* Payment processing
* Shipping and delivery
* Analytics
* Advertising and conversion measurement
* Telephone or communications services
* Information technology support
These providers may receive information only as necessary to perform services for Hague and are subject to their own contractual, legal, and privacy obligations.
Professional and Legal Purposes
We may disclose information to accountants, attorneys, insurers, auditors, consultants, government agencies, law enforcement, courts, or other parties when reasonably necessary to:
* Comply with applicable law
* Respond to legal process
* Protect the rights, property, or safety of Hague, our customers, our employees, or others
* Investigate fraud, security incidents, or misuse of our services
* Establish, exercise, or defend legal claims
Business Transactions
If Hague is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may share information when you request or authorize us to do so.
5. Advertising and Personal Information
Hague may use advertising services to reach people who are interested in water treatment, water testing, service, filtration, or related products and services.
Some privacy laws use terms such as “sale,” “sharing,” or “targeted advertising” broadly enough that certain advertising or analytics technologies may fall within those definitions even when no personal information is sold for money.
Where applicable law gives you a right to opt out of such practices, Hague will honor that right as required.
6. Email, Phone, and Text Communications
If you provide contact information to Hague, we may use it to respond to your inquiry and communicate with you about requested appointments, quotes, service, products, deliveries, or your customer relationship.
Where permitted by law, we may also send promotional communications.
You may unsubscribe from promotional email communications by following the unsubscribe instructions contained in the message.
If Hague offers marketing text messages, any consent required for those messages will be obtained separately as required by applicable law. Providing a phone number through a general inquiry or service form does not by itself change any consent requirements imposed by law.
You may always contact Hague to update your communication preferences.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining customer and equipment records, honoring warranties, maintaining business and accounting records, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information and the nature of your relationship with Hague.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
8. Data Security
Hague takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through ordinary website forms or unsecured email unless specifically requested through an appropriate secure method.
9. Your Privacy Choices
Depending on where you live and the laws that apply, you may have certain rights concerning your personal information, which may include the right to:
* Request access to personal information we maintain about you
* Request correction of inaccurate information
* Request deletion of certain information
* Request information about how personal information is used or disclosed
* Obtain a portable copy of certain information
* Opt out of certain advertising, sale, or sharing activities where applicable
* Withdraw certain previously given consents
These rights are not absolute and may be subject to legal exceptions.
We may need to verify your identity before processing certain privacy requests.
To submit a privacy request, contact Hague using the information in the Contact Us section below.
We will respond to valid requests in accordance with applicable law.
10. Children’s Privacy
Hague’s website and services are intended for adults seeking residential or commercial water treatment products and services.
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
If we learn that information has been collected from a child in circumstances where parental consent was legally required, we will take appropriate steps to address the information.
11. Third-Party Websites and Services
Our website may contain links to websites, services, reviews, payment providers, scheduling tools, manufacturers, social networks, or other resources operated by third parties.
Hague does not control the privacy practices of third-party websites or services. Their collection and use of information are governed by their own privacy policies and terms.
We encourage you to review those policies when using third-party services.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, legal requirements, or services.
When we make changes, we will update the effective date at the top of this page.
Material changes may be communicated through additional notice when appropriate.
13. Contact Us
If you have questions about this Privacy Policy, how Hague handles personal information, or would like to submit a privacy-related request, please contact us:
Hague Water Conditioning
4581 Homer Ohio Lane
Groveport, Ohio 43125
Phone: (614) 836-2195
Toll-Free: (800) 282-3515
You may also contact us through the Contact page at hagueh2o.com.